BTW, I really didn’t want to post anything pro-Microsoft or anti-Apple today, but this was the news I was dealt. :)

A Palm Refugee

Basically you could say that I am a long time Palm user that is growing increasingly impatient. I like the ease of use and efficiency of the PalmOS UI, but the under-pinnings are really starting to show their age. This has been made very apparent by adding a data plan to my phone recently.

I like having the access a lot more than I would have expected; Opera Mini is a great browser but the Java VM that runs it isn’t so much (it crashes regularly). Add on the lack of native Bluetooth A2DP (which my car’s audio system does support), a so-so email client, and Palm’s tardiness with a new OS and you can see why I’m looking for something better.

Honestly I have to admit that the iPhone is probably the best device right now for what I want (strong multimedia, great web browsing, good email client, decent form factor), although it is far from perfect (the phone part isn’t amazing, no built-in search, short battery life with 3G on, no A2DP, etc). So why am I not buying it?

My Apple Epiphany

I must confess that I generally don’t like Apple, and that I think their products are over-hyped most of the time (“Apple is reinventing the home stereo with the new iPod Hi-Fi” –Steve Jobs) but they generally make some good products. The iPod, Macbook Pro, Macbook Air, or Mac Pro are all legitimate top-of-the-line competitive products that most companies’ products do worse than. I realized what my real issue with Apple is though: their business practices.

This is further exacerbated by the fact that when you go Apple your choices are mostly dictated to you by Apple (aka Steve Jobs). Why will Adobe’s CS4 suite be 64-bit only on Windows? An Apple business decision. Why is the iPhone only available on AT&T? An Apple business decision. Why couldn’t .Mac users wait until MobileMe was stable to switch their e-mail over? Again, an Apple business decision.

The problem is particularly pronounced on the iPhone as it is an insanely closed platform (without jailbreaking it). It is like the iPhone is nothing but a DRM device, because basically it is. Lock down my music, check. Lock down my videos, check. Lock down my service provider, check. Lock down my choice of applications, check. Pretty much anything you can do with it is locked down.

Open Platform != Open Source

Don’t confuse an open platform with open source. Windows, PalmOS, Symbian, and even Mac OS X are all basically open platforms (but clearly not open source). You can run any app designed for the platform whether it is specifically blessed by the developer of the platform or not. If Windows or Mac were closed platforms you couldn’t make a third-party application like Firefox because Microsoft and Apple both already have competing web browsers. Look on the iPhone though and you’ll see that Apple won’t let any developer make a competing media player. See the difference?

I have numerous third-party apps on my Treo 680: Google Maps, Opera Mini, Gmail, Pocket Tunes, Facebook, a dictionary, etc. It may seem funny, but it would really bother me to have Apple deciding what I can and cannot use. Simple things like the program I use to track my gas mileage are switching costs to me if there isn’t a viable alternative on a new platform. After Apple’s trend of pulling Apps from iTunes lately I really can’t say I trust them.

Technically there are Windows Mobile 6 phones that have all of the features I want (A2DP, Opera, 3G, wifi, real multitasking) but I just don’t think I could stomach the stodgy UI. So I guess I’m left waiting to see whether Android materializes into something good, Palm can finally bring out their new OS, or hope that Windows Mobile 7 has a new UI, because those will all happen before Apple truly opens up the iPhone.

Just look at their 1.0 product short comings that a subsequent version fixed:

• iPod: firewire only, no iTunes for Windows, no service to replace old batteries, mechanical scroll wheel
• iPhone: no 3G, no GPS, no third-party software, no contacts search, no corporate e-mail/contacts/calendar sync, 4GB model, couldn’t easily use third—party headphones, no music ringtones, etc
• iPod Touch: pretty much the same list as the iPhone but you have to pay for each update even though they are free for the iPhone and new iPod Touches
• AppleTV: couldn’t purchase or download content on the AppleTV, measly 40GB hard drive, no support for Dolby Digital 5.1, had to be connected to a computer to do anything, apparently people are still unhappy with the state of AppleTV
• Mac OS X: launch version had almost zero software, ran very slowly, no DVD playback, no CD burning, no Windows/Samba file-sharing, no built-in search
• MacBook: palm rest discoloration, cracking plastic, low quality 6-bit LCD panels, you could only order it with 512MB of RAM, had draft-N wireless support but you had to pay $5 to use it, excessive heat made Apple label it a notebook instead of a laptop (because it is too hot for your lap apparently)
• And now MobileMe: “1%” of users couldn’t access their mail for weeks (as of this writing I’ve seen reports that some still can’t), Apple’s idea of PUSH technology isn’t actually a PUSH at all, exchange contact and calendars don’t sync, and now they are adding MobileMe software onto non-MobileMe users’ PC via iTunes without asking or even telling them

Basically, within a year or two of each product coming out a new revision/version comes out that fixes the glaring bugs and notably missing features, and sometimes even costs less. If you ask me, it really does seem like 1.0 is more of a paid public beta test for Apple. The thing that amazes me is how they can get their users to forget about all of this. That is some amazing marketing…

The State Of Updates

Right now almost every program on my computer has its own update mechanism of some sort. They primarily fall into three categories.

• Notify me of an available update
  • Pidgin
  • WinSCP
  • VMware Server
• Udate themselves from within the program
  • Firefox
  • Thunderbird
  • Quicken
  • Opera
  • Photoshop
• Special updating program that runs at startup and constantly uses memory
  • Java
  • Quicktime/iTunes
  • Google Pack (Picasa, Desktop Search, etc)
  • Thinkpad utilities

With every program doing its own thing, keeping your software up-to-date is a bit of a hassle and certainly not something the “average” user does.

Windows/Microsoft Update

Microsoft has their own updating software of course: Windows Update. It can already be extended to update other Microsoft products through Microsoft Update. They also serve up drivers for various WHQL’d hardware through it.

Why not open this up for any program on your system? This could be another feature to help differentiate Windows Vista or Windows 7 from the competition (OS X or Windows XP). This would also address one of the pain-points to “boxed” software that web applications don’t have.

Updates ala YUM, APT, or Xbox Live

I’m not saying that Microsoft should host files and provide bandwidth for every Windows application on the planet. They could create a secure way for third-party applications to be updated from the developer’s site through Windows Update.

YUM or APT on Linux is similar to this concept but it only works reliably if you only install software from repositories. Xbox Live also manages updates for every piece of software that runs on an Xbox 360 and it rectifies one of the main reasons for why I don’t PC game: it is such a pain to keep games up-to-date.

Ultimately Microsoft is a platform company, and this would make the Windows platform more attractive to users and developers. Having a unified method and interface would greatly simplify keeping software up-to-date, particularly for less savvy users. It could also have the effect of improving system security by making it easier for people to have the latest version of programs (Quicktime, Reader, Flash) that have been recently targeted through web browsers by hackers as well.

I would think that developers would appreciate not having to maintain software just to help…maintain software too. It really is kind of silly that everyone has to reinvent-the-wheel each time for updating their applications. Certainly there are some details for Microsoft to work out on how to implement this, but that is their problem. I’m just the idea man. :)

*Before anyone sends me an e-mail about this, yes I do know that there are programs such as RadarSync that claim to keep all of your applications up-to-date. I have yet to try one that is easy to use and actually works however.

After watching Nintendo’s success as of late I came to a realization; Nintendo is becoming the new Apple. Ten reasons why I think so after the jump.

1. Both companies biggest competitor is Microsoft
2. Each of them had been a much bigger player and innovator in their space only to languish into insignificance, and are now stronger then ever
3. They have a reputation for must-have gadgets that are as much coveted for their tech chic as their technology (iPhone/iPod and the Nintendo DS Lite)

   

4. Both companies focus on a lot on first–party accessories for their products
5. They each have a history of developing a platform where only first-party products do very well
6. They will launch competing products to major partners products (Apeture/Final Cut Pro/Shake vs Adobe, iWork vs MS Office, Wii Music vs Guitar Hero/Rock Band)
7. Both will keep partners in the dark on upcoming changes to key products until the general public finds out (Wii Motion Plus, No Carbon for Adobe #4)
8. Both stocks are trading at stratospheric levels (>300% increase over 3-years)
9. Both will sell you a product (iPhone 1.0, Wii, DS) and then sell you another product that rectifies the glaring shortcomings of the first one and act like it is innovation (iPhone 3G, Wii MotionPlus, DS Lite)
10. And the most important aspect of all, both CEOs like turtle necks (apparently)
    

World of Warcraft

An article I caught yesterday about three statistics that lie got me thinking about the PC gaming business. It seems pretty popular these days to argue over whether PC gaming is dead/dying or not, and invariably someone on the pro-PC side makes some comment to the effect of “PC gaming is still doing great, look at World of Warcraft!”

I won’t say that PC gaming is dead (it isn’t doing very well relative to the rest of the video game industry IMO though), but using WoW as an example is a joke. It is the very definition of a statistical outlier. How many PC games make even 5% as much money as WoW? Very, very, few. It is just as foolish as saying that high gas prices aren’t hurting car companies because Honda had a good quarter, even though Ford, GM, Chrysler, and even Toyota are doing bad.

Netflix and Microsoft

Next up is Netflix streaming to Media Center and/or the Xbox 360. I just don’t get why Netflix and Microsoft aren’t being very aggressive in this arena. It is a win-win for both companies, and not that difficult technically. After all, homebrew hackers have made software that can do it.

Think about it, on the technical side Netflix is already using Microsoft’s DRM and codecs which VMC (Vista Media Center) and the 360 already support. On the marketing side of things it would allow Netflix to really push their way onto peoples’ TVs over the Internet, and would give them something that their main rival Blockbuster could not match.

From Microsoft’s side, they would have the only console that can do Netflix. I’m sure some Microsofties would worry that the Xbox Live Video Store would be hurt by this, but I’d bet that wouldn’t generally be the case. First of all, most of the fair on Netflix’s Watch Now is older less popular films/shows, and Xbox Live has mostly new releases and current shows. Second, it could actually increase people’s use of their 360 as a TV/movie device. As people start using their Xbox for TV/movies (via Netflix) more often, I’m sure they’ll think about renting/buying that new movie in HD from Xbox Live.

Even without Microsoft’s approval I’m pretty sure Netflix could do it via some proxy software that would serve up UPnP streams. Videos from Vongo, CinemaNow, and Amazon Unbox all play over UPnP on an Xbox 360 because they use Microsoft’s DRM/codecs. There is no reason it shouldn’t work.

The Fastest Mac Evar!

I don’t know, maybe it is just me getting AMF (Apple Marketing Fatigue), but they need to stop with the “Fastest/Best/Super-est Mac/iPhone/OS X/Single-Button-Mouse Ever” crap. Who really cares? Isn’t it a given that the new model of Apple’s fastest computer would be faster than the old one? What would people say if Dell said “The fastest Inspiron ever”?

It just seems so juvenile (along with their ads). Honestly I hear more imaginative declarations of superiority from the dregs of the Xbox Live community.

Well, CanSecWest‘s PWN 2 OWN contest has just shown that Mac OS X isn’t “inherently safer” and that clearly it is possible for a user to open an e-mail on a Mac and have it join a spam botnet.

For those not familiar with CanSecWest or their PWN 2 OWN contest, here is the scoop. CanSecWest is “the world’s most advanced conference focusing on applied digital security.” And for the last few years, they have been running a contest during the conference to see which operating system is the most vulnerable: Windows Vista, Mac OS X, or Ubuntu Linux.

If you can hack (run arbitrary code) the laptop running the OS, you get to keep the laptop and a $10,000 cash prize. It is important to note that the “hacker” does not get physical access to the machine, and the laptops are in their default configuration. If you want more details please check out this link.

For the second year in a row the Mac was the first to fall, and Charlie Miller is now the proud owner of a MacBook Air with Mac OS X 10.5.2. Charlie is best known for being the researcher who first hacked Apple’s iPhone. It may be rude to say, but it is kind of vindicating for us that clearly we weren’t out on a limb when it came to Mac security. Within two minutes of the start, he directed the contest organizers to a certain website that executed his exploit.

Although the winner cannot publicly disclose details of the vulnerability, it is safe to assume the problem is in Safari. This comes after Paypal started recommending to their users that they ditch Safari due to security issues. And for the icing on the cake, Apple has started to use some under-handed methods to trick fool scam swindle con hustle sucker encourage iTunes/Quicktime users to install their underdog browser.

What can the nay-sayers say now?

AppleTV is first up on the chopping block. Personally I love how Steve Jobs said at Macworld 2008 that AppleTV 1.0 was more about sharing music and pictures. If that was really the case then why was it called AppleTV? It is funny that a device with TV in the name has hardly any TV content. Especially since the departure of NBC from iTunes. AppleTV “Take Two” is about movies; it won’t be until AppleTV “Third Time’s the Charm” that you’ll get the TV part. Yet another reason why people should hold off on the AppleTV.

It is apparent that Apple is deliberately trying to avoid any sort DVR functionality too. I think Apple does not want to have to compete head-to-head with Microsoft’s Media Center offering. If you haven’t seen what Vista Media Center is like (which is included with Vista Home Premium and Ultimate) you owe it to yourself to check it out; especially if you have an Xbox 360 and could leverage the extender functionality. I think it is the best DVR UI I have ever used (better than Tivo even).

It would probably be easier for Apple to get more TV content if Steve didn’t develop such a bad rap with what he did to the companies in the music cartel industry. Everyone else saw that you need to be careful when you partner with Apple. Steve seems fairly Machiavellian in is his business relationships. I wouldn’t want my company to partner with Apple. It is like partnering with Walmart; a very one-way relationship.

One more thing that just kills me. What is with Apple and blaming GAAP and SarbOx for charging customers for new features? In case you haven’t heard about this, I’ll give you the gist of it. Apple has started charging users for various updates that would usually be free, but they have officially stated that it is because of accounting regulations. If they add significant new features without charging for them they’d be breaking the law, and/or they would have to restate earnings for previous years.

First it started with nickel-and-diming selling MacBook Pro users an updated driver (a new driver!) to enable the Wireless-N functionality that was already built into the laptop they had purchased. Yeah, they were charging people for software to use hardware they already paid for! Then they started charging $20 to iPod Touch users for software that is included with the iPhone. Now, accounting is the “reason” for why movie rentals won’t come to pre-generation six iPods. It isn’t that they just want you to upgrade to a new iPod, they swear. No seriously. Honestly. They would if they could, but they can’t. No other company could concoct a story like that for their customers and get away with it.

The Playstation 3 and Xbox 360 have both had significant new features added. Microsoft made the Zune 1.0 upgradable to the Zune 2.0 firmware. My Treo cellphone has had a number of updates that added significant features (instant messaging, SDHC memory card support, push-to-talk support, MP3 ringtones). Or how about my Linksys WRT54G that I’ve been running forever, I don’t even know how few features the 1.0 firmware had compared to what comes on it now. Basically anything with firmware can get significant new features. So apparently every other tech company on the planet just figured out how to screw over the U.S. government whereas poor old Apple suspiciously has to appeal to the good nature of its core consumers?

Although even the iPhone and AppleTV have had significant new features added which Apple didn’t charge for. Apple, if you want to gouge charge your customers, get a spine and just say you are going to charge them for new features. Don’t hide behind what looks like an outright lie that you can’t make the features available for free. Between my undergrad and graduate accounting courses I know enough to know that isn’t true.

Note: I promise I won’t even mention Apple in my next soapbox. :)